Overview
Hand over the supervision of your IT infrastructure to a dedicated French-speaking team, managed from Madagascar with the same service standards as a Swiss provider.
Our Method
How we work, step by step
Handover Audit
Inventory of your existing setup: hardware, licenses, access, documentation.
Transition Phase
Documented handover over 2 to 4 weeks, with no service interruption.
Remote Monitoring
Agents compatible with your existing tools, real-time alerts.
Steering from Europe
A French-speaking contact remains available in France or Switzerland.
Frequently Asked Questions
Everything you need to know about this service
The service is identical in quality and responsiveness (24/7 monitoring, remote interventions), but delivered by a team based in Madagascar at an optimized cost. A point of contact remains available in France or Switzerland for strategic steering.
Access is encrypted and logged (VPN, strong authentication, connection logging), and every technician is bound by a strict confidentiality agreement. Sensitive data can remain hosted on your servers in France or Switzerland.
We deploy lightweight monitoring agents compatible with the main tools on the market (Zabbix, PRTG, or your existing solution), with real-time alerts and secure remote access for interventions.
Our team is entirely French-speaking, trained in writing clear technical reports and communicating directly with contacts in France and Switzerland, with no language barrier or need for translation.
We organize a documented transition phase (inventory, access, procedures) before the actual switchover, typically over 2 to 4 weeks, to guarantee service continuity for your users.
Technical Fact Sheet
Team
French-speaking, Madagascar
Confidentiality
Strict Agreements
Transition
2-4 Weeks
Critical breakdown?
Direct WhatsApp → Immediate response